Frequently asked questions

White chalky residue on block, a musty smell that never clears, cracks that keep growing, rust at the base of appliances, damp patches that darken a day or two after rain, and humidity you can feel. Any sign of water damage or mold is worth an inspection before it becomes structural.

Anywhere from three days to a week, depending on the scope of work and site conditions. You will get a specific timeline with your written scope rather than a guess over the phone.

Yes. Every system we install carries a lifetime labor warranty.

Interior work accepts that water is going to reach the wall, and gives it somewhere to go: a drain at the footing that carries it to a pump instead of onto your floor. Exterior work digs down along the outside of the wall and stops the water before it ever gets there. Interior costs less and is far less disruptive, and it is what most Lexington houses get. Exterior is the answer when the wall itself is the problem. Which one you need comes out of the inspection, not out of a phone call.

It means sealing the crawlspace off from the bare ground: a heavy vapor barrier across the floor and up the walls, with the seams taped and the penetrations sealed. It matters because the air down there does not stay down there. It rises into the house through every gap in the subfloor and brings the damp with it. That is why the first signs usually show up upstairs, as a musty smell, cupped hardwood, or a furnace working harder than it should.

If your basement has flooded, stays damp, or sits where the groundwater runs high, a pump is what moves the water out before it reaches the floor. It collects water under the slab and discharges it away from the house. Pumps fail at the worst possible moment, because the worst possible moment is when they are working hardest: a heavy storm, often with the power out in the same storm. That is the argument for a battery backup. We install, service and maintain them, backups included.

A French drain is a gravel filled trench with a perforated pipe that redirects water away from your home and foundation. It is commonly used for standing water in yards, poor drainage areas, or where water naturally runs toward the house from higher ground.

Yes. Water stains, the white chalky residue on block, and a musty basement all get written up by a home inspector, and buyers either price that in or walk away from it. Having the work done, with paperwork to show for it, takes the question off the table.

Store bought sealants can handle very light surface damp, but they do not touch the drainage problem underneath, which is what is actually driving it. Most of the time a coating hides the symptom while the damage carries on behind it. The fix starts with finding where the water is getting in.